Define the practical brief
- Service scope and required capability
- Location, setting, and access
- Occupancy and relevant context
- Possessions and decision-making responsibilities
- Known contamination information, if relevant
- Desired outcome and timing
Ask for a clear process
Ask how the provider assesses the work, what the first stage is intended to achieve, what the quotation includes, how changes are handled, and how communication or handover will work.
- Who will be the contact for the commission?
- What information is needed before assessment?
- Could additional stages or specialist referrals be needed?
- What is outside the provider’s role?
Keep the role bounded
Specialist cleaning may be one part of a wider plan. It does not automatically replace housing, care, clinical, safeguarding, emergency, legal, or other professional processes.
Practical next step
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